MY Services
My name is Dermot Hayes-McCoy. I have a background in Computing and Engineering, but I've also worked with Marketing and Sales. I can take complex concepts and communicate them to people of all backgrounds. I'm Enniscorthy, Co. Wexford-based and I'm looking to help small local businesses use technology to expand their business and retain customers.
Zendesk is a really great piece of software that I've been working with over the last few years. If you're still dealing with your customers simply by phone and email, or if you've started to realise you want to know more about what your business and staff actually do in their day-by-day interactions then I'll be delighted to tell you more about the added-benefits of Zendesk
No matter what type of software you are currently using. I can help you take full advantage of it
Technical Writing - Often, when you're the one creating the technical marvel you're also the only one to understand it! So writing detailed and fool-proof manuals for people who are going to operate it (potentially long after you're gone) becomes absolutely essential. This is something I can do quickly and efficiently for you
Well-written manuals can make a world of difference to the efficiency of your business.Let me write those manuals for you